Reply: Mayfair Video games:: Basic:: Re: Mayfair Buyer Service

by FunkyBlue

Kanimbla2023 wrote:

Hello Alex..
My son simply obtained Catan for a birthday current and its lacking half the items. It was sealed in plastic and all the things. I despatched an e mail to the one within the field and didnt get a direct reply.. So i’m assuming its nonetheless energetic.
How can we get in touch with customer support?

With Asmodee, you do not. They will not exchange components or fill lacking parts. Their reply is to return it to the shop and swap with a special copy (or return it and purchase a special one elsewhere).

It isn’t an ideal reply, however that has been their coverage for some time now.


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