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The way to implement the brand new required Consumer Reporting Instrument on your Meta Quest app


A brand new requirement for all multiplayer functions which might be already printed or shall be printed on the Meta Quest Retailer is to implement the “Consumer Reporting” system. Let’s see what it’s about and let me inform you learn how to implement it.

Within the effort to make its Digital Actuality (or ought to I say the M-word?) platform safer, Meta has added a brand new requirement for the functions which might be going to be printed on the Meta Quest retailer. If the appliance has multiplayer parts, then it has to implement a Consumer Reporting Instrument simply accessible through the Oculus button on the proper controller. This makes positive that each malicious habits is reported to the appliance developer, that may then take motion towards it.

This requirement is now optionally available, however since Might, thirty first, it would grow to be necessary for all of the multiplayer VR apps. Because of this should you don’t implement it, your software shall be rejected or taken down by the Meta Retailer workforce. You possibly can learn extra details about this within the devoted announcement put up.

The trailer of our platform, which is on App Lab

At VRROOM, we’re constructing our platform for VR live shows and stay exhibits, which is presently in alpha on App Lab, and our software falls down within the class needing this type of modification to be accredited. So the 2 of us Antonys of the corporate (it’s attention-grabbing how the VR world is stuffed with Tonys) began investigating how to try this, and after some trial and error, we understood what we needed to do. Let me inform you what we did, so as to go straight to the answer, doing solely the “trial” with out the “error”.

The place is the consumer reporting device?

The primary query we requested ourselves is: the place the hell ought to this consumer reporting device seem? As a result of the documentation talks in regards to the Oculus button, nevertheless it doesn’t clarify what occurs when the button will get pressed. The Oculus button is used to open the fast menu of the appliance, so I used to be confused about how the OS may disambiguate once I pressed the button to open the menu or to report another person.

My colleague discovered that out: while you press the Oculus button, the Fast Menu of the appliance exhibits a collection of digital buttons, and the final one is supposed to make you do the reporting. It’s precisely the one highlighted on this image:

report abuse meta vr
Me pointing the controller to the Report Abuse button within the fast menu of the wonderful The Unity Dice app

When you attempt to press it on no matter software, you will note that truly it already begins an computerized process to report one other consumer. It even enables you to report a video of the issue occurring after which ship it to the Meta workforce. The process so is already set in place, however you want finalize it on your app.

Virtual Reality GIF - Find & Share on GIPHY
What occurs by default while you click on the Report button

Consumer Reporting service

The simplest option to make Meta completely happy with out doing a lot work is simply leveraging the present system. As I’ve proven you, Meta has already a default reporting system in place. However you could “configure” it on your app, to be conformant to the necessities.

To do this you’ve gotten simply to:

  • Go to your developer dashboard (https://developer.oculus.com/handle/)
  • Choose your software
  • Choose within the menu on the proper Platform Companies
  • Search for Consumer Reporting. Click on on Add Service
how to activate user reporting service meta quest store
The way to activate the Consumer Reporting Service
  • At that time, Meta asks you to configure the service by specifying:
    • The e-mail handle that ought to be notified of the experiences
    • The kind of malicious behaviors which will occur in your app
    • If folks ought to add an e-mail handle to the report
    • A branding picture so as to add as a header
  • Verify all the pieces by clicking on the Activate button. (Don’t fear, if you’re in want, you may nonetheless modify the settings at one other second)
The web page the place to specify the customization of the service on your software (Picture by Meta)

Bam, performed! Sure, belief me, it’s actually that simple. To check that the brand new settings labored, attempt re-opening your App Lab expertise, and clicking on the report button. It would now present you a barely completely different move. For example, on the primary web page, it exhibits the picture header you placed on the Dashboard and tells the consumer that the experiences are despatched to the app developer. When you see this modification, then you ought to be performed.

custom meta user report
You see, when now the consumer needs to report one thing, the primary display exhibits our title and header picture

The wonderful thing about this answer is that you may configure it in 5 minutes, and it doesn’t require any modification to the appliance code. The downsides are that you’re supplied simply with an out-of-the-box answer you may’t change. For example, one drawback is that this mechanism requires the consumer to know the Oculus/Meta username of the individual he/she is reporting.

Extra data on this methodology could be discovered at this hyperlink: https://developer.oculus.com/assets/reporting-service/

Consumer Reporting Plugin

What if you have already got your reporting system? Effectively, on this case, Meta has received you lined too, and issues grow to be barely extra complicated however nonetheless simple.

Initially, to make use of this second answer you could have developed your software utilizing the Oculus plugin on the Asset Retailer (I’m speaking as a Unity dev, as common), not less than v46 (now we’re at v51, so in all probability you’re already utilizing a great model of the plugin). This requirement is just not vital for the above answer.

Then you must register to obtain a callback when the consumer presses the “report” button within the menu UI. That is performed by calling the operate AbuseReport.SetReportButtonPressedNotificationCallback and registering there a callback in your software. Each time the consumer presses the button, that callback shall be invoked.

The callback you specified ought to begin your customized consumer reporting move (asking the consumer who he needs to report and why), after which when its job is completed, name AbuseReport.ReportRequestHandled(ReportRequestResponse.Dealt with) if the reporting was efficiently managed, or AbuseReport.ReportRequestHandled(ReportRequestResponse.Unhandled) if the reporting was not dealt with.

Right here you’re a brief snippet of code from Meta’s documentation that exhibits you a pattern barebone implementation

utilizing System;
utilizing Oculus.Platform;
utilizing System.Collections.Generic;
utilizing UnityEngine;
utilizing UnityEngine.UI;

public class ReportingCallbackSample : MonoBehaviour

  // Begin is known as earlier than the primary body replace
  void Begin()
    Core.AsyncInitialize().OnComplete(message => {
      if (!message.IsError)
         * Pay attention for when consumer clicks AUI report button

  // Consumer has interacted with the AUI exterior this app
  void OnReportButtonIntentNotif(Message<string> message)
    if (!message.IsError)
	// Present in-app report move right here

	// Inform SDK that you've got dealt with the request
      AbuseReport.ReportRequestHandled(ReportRequestResponse.Dealt with);

This answer has the benefit of being extra versatile: you may configure the consumer reporting move that you really want, with the information that you really want, and with the usernames utilized by your individual software. The drawback is that it requires you to change the appliance code, import the Meta Oculus Platform plugin in your expertise (which can be a ache for some cross-platform apps), and particularly that you simply design and develop your individual customized reporting system.

Extra data on this methodology could be discovered at this hyperlink: https://developer.oculus.com/assets/reporting-plugin/

What if you’re uncertain which strategy to decide on?

When you have no consumer reporting mechanism in your app, and you’re uncertain which path to take, I might counsel to start with using the automated Consumer Reporting Service. This manner, in 5 minutes, you can also make your app compliant with the brand new necessities.

Then, you consider if this mechanism is sufficient, and if not, you’re taking your time to implement a customized answer.

The way to take a look at your Consumer Reporting implementation is working

Okay, you’ve gotten carried out your consumer reporting system. However now… how do you take a look at that you simply work? Effectively, the reply is straightforward: report somebody. I’ll inform you the process I adopted with the out-of-the-box Consumer Reporting Service, however related steps could be employed with the Reporting Plugin answer.

In case you are doubtful about who to report for the exams, decide the Oculus username of somebody that you simply don’t like and… no no come on, I’m kidding. Don’t report your self or different present folks, as a result of keep in mind that all of the experiences that you’re producing, are actual.

A great way of doing that’s by utilizing take a look at accounts. I already talked about Take a look at accounts on this lengthy tutorial, however lengthy story brief they’re pretend Meta accounts which might be generated on your group, with the one objective of testing. These Meta accounts are absolutely purposeful, and you’ll even log in to Fb with them, however they don’t seem to be sure to any actual individual and are flagged as take a look at accounts, so you are able to do with them no matter you need.

Creating take a look at accounts could be very simple:

  • Log in to your Meta dashboard
  • Go to your group (you shouldn’t choose an app, however go to the Org Administration)
  • Click on on Take a look at Customers on the menu on the left
how to meta test users vr
Right here you’re the menu merchandise to pick to generate Take a look at Customers
  • Within the higher left nook click on on Add Take a look at Consumer
  • Meta will ask you what number of take a look at customers to generate, what prefix you need for his or her accounts, what passwords, and many others… Fill these information with some values which have a way for you
  • Verify and see the take a look at customers being generated!

I generated one take a look at account to be the goal of all my reporting. And really satirically, Meta known as him “Dick”. I believe Meta nailed it, this time.

meta test users
… one of the best title for a consumer to report!

So I went to the VRROOM app, I hit the report button, and I reported Dick for being a dick. I may see the move being appropriate, with all of the customizations I had specified within the dashboard (the header picture, and many others…) set in place.

Virtual Reality GIF - Find & Share on GIPHY
Me testing the reporting system

After the reporting was accomplished, I checked the corporate e-mail, and after like 30 seconds, I received an e-mail notification from Meta, telling me {that a} consumer simply made a report about one thing unhealthy that occurred within the app. Sure, it was Dick the dick, however surprisingly I couldn’t discover his ID within the report. However since I requested the reporting consumer to specify his/her personal e-mail, in case of an actual report, I may simply contact him/her and ask what occurred.

meta quest user report
That is the report I obtained within the firm e-mail

Now it’s your flip

Now it’s your flip to implement the reporting system on your multiplayer VR software! And should you favored the article, think about displaying your appreciation by following me on Twitter, subscribing to my publication, becoming a member of my Patreon, or sending me hugs.

(Header picture by Meta)

Disclaimer: this weblog incorporates commercial and affiliate hyperlinks to maintain itself. When you click on on an affiliate hyperlink, I will be very completely happy as a result of I will earn a small fee in your buy. You could find my boring full disclosure right here.


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